Where are you located?

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please tell us where you are located:

Please select your state or province.

Product or Purchasing Questions

Office hours: Monday – Friday, 8:30 a.m. - 5:30 p.m. EST

For questions about Get Set for School, Handwriting Without Tears, or Keyboarding Without Tears products and orders Contact Customer Care.

Online orders must be paid by Visa or MasterCard only. Purchase Orders accepted only via fax at 301-263-2707, scanned and emailed to emailorders@hwtears.com, or by mail. PO can’t be placed over the phone. Tax Exempt?

Product Order Form

Workshop Registration Form

eCatalog

FAQs

Shipping and Delivery

We use a variety of methods to ship our orders. We consider delivery time and order weight in choosing the most efficient carrier.

U.S. Shipping and Handling Rates

AK, HI, APO/FPO, and U.S. Territories Shipping and Handling Rates

Canada Shipping and Handling Rates

International Shipping (excluding Canada)

You will be contacted via email by HWT Customer Service with a specific shipping charge quote for your order. Customer is responsible for customs, duties, and taxes (see details below).

Delivery Time

Business days do not include weekends or holidays.

Tax-Exempt

All online orders will show tax charges. If you are tax exempt, enter the tax exempt number in the online order comments with a note that states that you are tax exempt and are sending in your tax exempt certificate. Then follow up with a fax of the tax-exempt certificate to 301.263.3017 or scan and email to taxdepartment@hwtears.com. Please be sure to note the online order's reference order ID so that we can locate your order. We will make sure that if we have the proper tax exempt information, we will not charge you tax.